Thank you for choosing our online courses. We are committed to providing quality educational resources and want you to be completely satisfied with your course purchase. Below are the details of our returns policy.
Return policy
Due to the electronic nature of the course, we cannot provide returns once you have acquired course materials. Please consider carefully before purchasing and make sure you have read the course description and related information in detail. Before making a purchase, we recommend that you carefully assess your course needs and interests to ensure that the course chosen matches your expectations.
Technical support
If you experience any technical issues accessing course materials or using our online platforms, please contact our technical support team immediately. Our team will do their best to help you with any technical difficulties to ensure your smooth participation in the course.
Refund
In exceptional circumstances, if our online courses are not available or are seriously defective, you may contact our customer service team, detailing the problem and requesting a refund. We will evaluate each case on a case-by-case basis and consider refunds within reason.
Contact us
If you have any questions about our return policy or need further assistance, please feel free to contact our customer service team. You can get in touch with us via email or the contact form on the online platform. We’re here to support you and answer your questions.
Note
Please note that our return policy may be limited by applicable laws and regional regulations. We reserve the right to make changes or adjustments to our return policy on a case-by-case basis. We will do our best to cooperate with you to ensure your satisfaction and a good shopping experience.
Thank you for your support of our online courses! If you have any questions or need further assistance, please do not hesitate to contact our customer service team.